Today I facilitated a virtual town hall around current events. We discussed COVID-19, job and financial insecurity, political divisiveness, racial injustice and civil unrest — and how it is impacting each of us.
We then had the opportunity to talk about how we can take care of our emotional and mental health. Of the many suggestions the group identified — three ideas rose to the top:
1. Lean on your network. Ask for help. Accept help.
2. Reach out. Support others. Give back. It’s amazing what happens when you stop thinking about yourself and concentrate on others.
3. Look for what’s right. Sometimes the biggest gifts come from the darkest times.
One of the biggest gifts of the great disruption is that leaders are naturally embracing Psychological Safety. They are leading with relationship and empathy instead of task and results.
And that shift makes all the difference in the world!
When we lead with humanity -- we communicate that we care about our people. We put them first. And then something really interesting happens.
Trust is established and our teams respond in kind.
I haven't heard much about slackers and whiners during Covid-19. I HAVE HEARD about the amazing employees who have stepped in, stepped up and have done great work under the most difficult circumstances. Everything from:
-- at home...
-- with young children...
-- that need to be supervised and/or educated...
Some people may say that Covid-19 "forced" us to shift our paradigm. I actually have a different opinion. I believe most of us did what comes naturally when we're thrown into very difficult circumstances...
We responded with kindness and concern.
The gift -- if we choose to embrace it -- is to recognize that if we CONTINUE to lead with relationship, empathy and psychological safety our teams will CONTINUE to rise and meet us.
And if we don't... If we revert to business first... We will destroy the trust that's been established. Our employees will feel like it was all just an act -- simply a ploy to get them to work harder. And then we'll experience the boomerang effect... In the blink of an eye we'll move from trusting one another to skepticism to disdain.
Are you going to intentionally continue to put relationship, empathy and psychological safety first. Or are you unintentionally going to revert back to business as usual?
#21stcenturyleadership #psychologicalsafety #leadership #burnout
So why does change seem easier right now? I have a couple of ideas...
There are a ton of leadership lessons in this real world laboratory. What have you observed?
Last week #PasterMike at #LutheranChurchofHope preached a GREAT sermon and I learned something new...
On Palm Sunday the people of Jerusalem crowded into the streets to see Jesus and shouted "Hosanna."
Hosanna literally means "save us." And I think that's what a lot of us have been thinking and feeling.
We're looking for something to save us from this pandemic. I know I am.
Today is Good Friday. And if you don't know -- Good Friday is the day that Christ was crucified and died. And just like on Good Friday -- this pandemic feels like things are just getting worse. And that might be true...
You see, that's the promise of this season. Easter is coming!
Easter, the most important Christian holiday, represents the day Christ rose from the dead. The Easter story doesn't end in despair and misery -- it paves the way for hope and salvation. And that's what we need to remember in the midst of this pandemic.
Easter is coming!
So consider this: The Easter for COVID-19 may not be THIS Sunday. There will however, BE a Sunday when we will be able to rise beyond COVID-19.
The Companies that I am Working with Fall into 1 of 2 Camps.
Camp One is hunkering down -- waiting for the worst to past -- looking for the day when they will have the opportunity to bring their teams back to work.
Camp Two has seen an increased their workload -- and they have had to respond to increased demand while spending a crazy amount of time figuring out how to ensure the health and safety of their employees, vendors and customers.
My guess -- is that you and your organization fall into one of these 2 camps as well.
So what's next?
A post-pandemic world that will look very different than March 2020.
And no matter your circumstances now -- there will come a time when all of us will need to starting thinking about how the world of work has changed and what we need to do as leaders to adjust.
Might I suggest that we have the opportunity to become better leaders and better organizations -- BECAUSE of this pandemic?
What are the leadership lessons that YOU'RE learning?
This week I've facilitated my first virtual classes.
To be honest -- I have always shied away from the virtual/webinar world for 2 reasons...
I spend a lot of time creating a safe space in the classroom so that together we can tell our truths and find solutions that will work. And I just didn't know how to do that if people were not face-to-face with one another.
And then comes the pandemic...
So I'm not the kind of person who is just going to check out and wait for the world to get back to normal. We're never going to GO BACK to normal. We're going to have a new normal. So I know I HAVE to figure it out...
And Zoom becomes a new tool for me!
So what is the most interesting thing I have I learned in 4 days of virtual facilitation? Humanity is easily inserted in a virtual world. This week not only have I met Program Managers, Technical Assistants and Vice Presidents. I've also met Moms, Dads, Neighbors and Kids...
Even Kids with Fur.
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